• Rome Health resumes limited visiting hours at the hospital

    Rome Health is committed to the safety of our patients, visitors and colleagues. Following guidance from New York State, we are pleased to welcome the return of limited visitation.

    As of March 1, 2021, hospital visiting hours are from 1:30 to 5:30 p.m., 7 days per week, with some exceptions.
    Visitors are welcome at the Nursing Home 24 hours a day, 7 days per week. Click here for more information on Nursing Home visitation.

    Weekdays:
    Use the Diagnostic Center Entrance accessible from Oak Street. (Entrance open 6:45 am to 5:30 pm)
    Weekends: Use the Emergency Department Entrance.

    Hospital guidelines: 

    • Each patient is limited to two visitors at a time. We ask families to coordinate their visits.
    • Visitors must maintain social distancing (6 feet) even in the patient room.
    • Once in the patient’s room, the visitor must remain in the room unless otherwise directed by the clinical staff.
    • All visitors must be older than 18 years of age except in cases where families are coping with end of life care. In this case, prior authorization from the clinical unit must be arranged. 

    SUPPORT PERSONS
    Designated support person(s) may remain with the patient for the duration of the hospital stay.
     

    • Emergency Department & Ambulatory Surgery: 1 support person
    • End-of-life: 2 support persons
    • Pediatric patients: 2 support persons
    • Patients with developmental disabilities/cognitive impairments: 1 support person

       

    Labor and Delivery
    The mother may choose two support persons, one of which may be a doula.
    Although the support persons and/or doula can remain with the mother during labor, delivery, and immediate postpartum period, including recovery, we will not be able to offer overnight accommodations to both support persons.

    Mother/Baby Unit
    The mother may choose one person who can remain in the room with the mother and baby for the duration of admission. One additional support person and/or doula will be allowed during the hours of 8 a.m. to 8 p.m. We will not be able to offer overnight accommodations to both support persons.

    Nursery
    If a newborn remains hospitalized after the mother is discharged, the newborn is allowed two visitors between the hours of 8 a.m. to 8 p.m. Accommodations will be made for one support person overnight to promote bonding and breastfeeding.

    Observation Patients and Outpatient Procedures
    Maternity patients coming to the department for outpatient procedures or those who are admitted under an observation status, but are not deemed to be in labor, will be allowed 2 visitors between the hours of 8 a.m. and 8 p.m.

    Post Operative Patients on the Maternal Child Services Floor
    There are situations in which a female surgical patient may be admitted to the maternal child services floor. During these cases, visitation for these patients will follow the general hospital visitation policy.

    Visitor Food Needs on the Maternal Child Services Floor:
     

    • The unit kitchenette is restricted to staff only during the COVID-19 pandemic. Patients should use the call bell for assistance and the staff will be glad to help you.
    • Support person(s) may have food delivered to the hospital and the staff will be happy to pick it up at the Emergency Department Entrance for you
    • The cafeteria is open to support persons and visitors. In addition, vending machines are available in the cafeteria.
    • If you chose to have a tray delivered for a support person or visitor, a fee will be charged.

    Protect Your Loved One

    • Please keep in mind as a visitor you must comply with all safety guidelines set by the state.
    • Visitors must undergo a symptom, temperature check and travel history screening. Visitors failing the screening requirements will not be allowed entry.
    • Use hand sanitizer before visiting and upon leaving. Cover all surfaces of your hands and rub them together until they feel dry.
    • Visitors will be provided and must wear appropriate personal protective equipment (PPE). A mask is required for all people and it must be properly covering the nose and mouth. Gown and gloves are mandatory if you’re visiting a known COVID positive patient.
    • Maintain social distancing. Avoid personal contact with your loved one. Nursing home residents who are fully vaccinated may choose to have close contact with their visitor.
    • Visitors will be given proper instruction on PPE and proper hand hygiene.
    • Visitors who fail to wear a hospital issued mask and other PPE properly will be asked to leave the facility.
    • These guidelines are subject to change based on New York State Guidelines.