2005 Press Releases
Three senior administrators promoted at Rome Memorial Hospital ROME – Basil J. Ariglio, Nicholas Mayhew and Raymond Carnevale, three senior administrators at Rome Memorial Hospital, have been promoted in recognition of their expertise and changes in their scope of responsibility, announced President Chief Executive Officer Darlene Burns, M.S., R.N. Basil J. Ariglio, Senior Vice President/Chief Operating Officer Employed by the hospital since 1992, Basil J. Ariglio was appointed senior vice president/chief operating officer to oversee the day-to-day operations of the hospital. He provides administrative oversight of the hospital’s outpatient and ancillary support services, including building services, food and nutrition, plant management, materials management, public relations, cardiopulmonary services and pharmacy. Ariglio earned his bachelor’s degree in accounting from LeMoyne College, Syracuse, in 1984, and served as a senior accountant at Dannible & McKee for three years. It was during his five years as an audit manager in Coopers & Lybrand’s healthcare group that he developed an interest in hospital finance. In 1992, he accepted the challenge of serving as the chief financial officer of Rome’s financially troubled city hospital, which was undergoing the lengthy process of privatization. His sound judgment was instrumental in the financial turn around of Rome Memorial Hospital, which has enjoyed a positive operating margin since 1994. “I’ve never been afraid to accept new challenges because it’s an opportunity to expand my knowledge and grow,” Ariglio said. “I wouldn’t be satisfied with just maintaining the status quo.” Ariglio earned his master of science degree in healthcare management and policy from New School University in 2002 and was promoted from vice president finance/support services to senior vice president/chief financial officer in 2003. In his new role as chief operating officer, he is looking forward to applying his financial background to overall hospital operations to strengthen its financial viability. “I’m a methodical person, who enjoys working through processes to solve problems and improve outcomes,” Ariglio said. Passionate about his work, he tends to challenge traditional ways of thinking to encourage exploration of new perspectives. “I think there are operational areas that can be improved through investments in technology and a thorough analysis of workflow,” Ariglio said. “People haven’t necessarily had the time to tackle some of these operational issues because their focus is on patient care, where it should be. If we can remove some of the frustrations, like time-consuming duplication of paperwork, our staff will have more time to focus on the things that matter most to them.” Ariglio resides in Rome with his wife, Joyce, and two children, Claire and Thomas. Nicholas Mayhew, Vice President Chief Financial Officer Nicholas Mayhew, who has been Ariglio’s right-hand man since he was hired as the hospital’s financial controller in 1993, has taken the helm as the hospital’s chief financial officer. In addition to overseeing the hospital’s overall financial functions, Mayhew is responsible for providing administrative oversight for patient registration, information technology, medical records, transcription and the business office. Mayhew has been involved in healthcare finance since he earned his bachelor’s degree in accounting from Utica College in 1983. He was a senior auditor at Blue Cross Blue Shield of Utica-Watertown for six years, where he gained a thorough understanding of the insurance side of healthcare. In 1989, he made the switch to hospital finance when he was hired by Faxton Hospital as its reimbursement manager. Mayhew joined Rome Memorial Hospital in 1993 and was part of the hospital’s turn-a-round team as it moved towards privatization in 1995. He earned his master’s degree in healthcare management and policy from New School University and was promoted from director of finance to assistant vice president finance/support services in 2001. “My primary goal is to ensure that hospital’s administration and Board of Trustees have complete and accurate financial information for them to make decisions that protect the fiscal stability of the hospital,” Mayhew said. “One of the ways that we are strengthening our operations is by bringing all of the components of the revenue cycle under the umbrella of one administrator.” “Because of its multiple payers and layers of regulation, healthcare finance is a complex entity that requires the coordination of several different functions,” Mayhew said. “We must have a robust IT infrastructure as the backbone to help streamline each step of the revenue cycle from the moment patient information is entered into the system through the billing process.” Mayhew resides in Whitesboro with his wife, Lorraine, and children, Angela, Nick, and Katie. Raymond Carnevale, Vice President Risk Management/Regulatory Affairs Raymond Carnevale, who joined the hospital’s senior management team in June 2003 as director of risk management and patient advocacy, was promoted to vice president of risk management and regulatory affairs. Carnevale oversees the hospital’s quality improvement programs to prevent problems before they can occur by analyzing risk and anticipating potential problems. In addition, he is an advocate for patients and their families to help address any issues that they may have with the hospital. With his new title, he has also assumed the administrative responsibility for social services/discharge planning, infection control, employee health and personnel. Carnevale has over 24 years experience in patient relations, risk management and loss control. He earned a bachelor’s degree in English from the University at Albany in 1976 and a master’s degree in public administration from Syracuse University in 2003. In 2004, was recognized as a Certified Professional in Healthcare Risk Management. After working in the insurance industry for 20 years, Carnevale joined the SUNY Health Science Center in 1999, where he was the director of risk management and patient relations. He was the principal liaison between the hospital and various regulatory agencies including the state Department of Health, Office of Mental Health and Office of Attorney General. In his new role at Rome Memorial Hospital, Carnevale sees an opportunity to have greater influence over the integration of the various functions that he now oversees. “The goal is to develop strategic initiatives that utilize our resources efficiently to improve the overall quality and cost-effectiveness of the care that we provide to our patients, while delivering service excellence,” Carnevale said. “In everything we do, we must keep our mission first and foremost in our mind.” “That same goal applies to our human resources, because the people who provide the care and support are also our customers. It is imperative that we continue to develop the members of our team and explore new strategies to attract and retain the best and the brightest,” Carnevale said. Carnevale resides in Oneida Castle with his wife, Betsy. They raised two children, Randy, a doctoral student at Vanderbilt University, and Jamie, a sophomore at SUNY Geneseo. “I am confident that the leadership changes, combined with the reorganization of the scope of responsibilities, will continue to strengthen our organization,” said Mrs. Burns. “The new organizational chart groups related services and departments under a common umbrella to better integrate the various functions and enhance their operations.” “Each of these professionals is deserving of praise and recognition for their accomplishments that have helped to strengthen the position of the hospital,” she added. “Because of their expertise and dedication, we are proud to have them as part of our administrative team.” | 